3.48 Question:
Based on the Competition programme, we assume the Library material (books, CDs, …etc.) circulation to work as follows:
1) Lending:
a) A book is in Library collections area – a user borrows it directly using Self-service lending automat for checking out of the book.
b) A book is in the Library collections storage – a user requests the book via computer, the book is delivered to him via automatic book elevator to Self-service lending automat in Library collections area. If the user decides to borrow the book, he uses Self-service lending automat for checking out of the book.
c) A book is not in the Library (it is in another library or it is borrowed by another user) – a user reserves the book via computer. When the book arrives to the Library, the user picks it up in reservations pick-up area and checks it out there as well.
d) A book is in the Book bar – a user takes it and checks it out in the Book bar.
2) Returning:
a) In the library opening hours user returns the book to Self-service automat situated in the main lobby.
b) Outside library opening hours the book can be returned to a Returns automat situated in the exterior wall or draught lobby.
The returned books then remain visible on Book bar for a certain amount of time. Books are then moved to the Returns automat room where they are sorted in returns automat. After they are sorted, they are moved manually by library staff on wheeled carts to their appropriate places (Library collections area, Reservations pick-up area, Library material handling, Library collections storage or places outside the library via Service and loading area).
Could you confirm if our understanding is correct? If not, could you please provide a Library material circulation scheme?
We have several more questions regarding the circulation:
3a) What does self-service lending automat do and how does it look like? Is it a machine or a separate room?
3b) Do books returned via 24 hours returns automat also go to book bar or are they directly moved to returns automat room directly?
3c) What exactly is Library material handling room for? What operations are carried out there? Is it one big room or is it a group of rooms? Does it require daylight?
3d) What rooms should the Library collections storage room be connected to? (Returns automat room, Library material handling, Service and loading area, Library collections area, Reservations pick-up area)
Answer:
1a) Yes, that’s correct.
1b) No. The lendable library material is kept in the public areas, not in the storage. Only less used or occasionally used library material such as seasonal products (for example, Christmas material) is stored in the library collections storage.
1c) Yes, that’s correct. The user checks the book out at the self-service automat located in the reservations pick-up area.
1d) The user picks the book up from the book bar and checks the book out at a self-service automat located nearby in the lobby.
2a) Yes, that´s correct.
b) Outside library opening hours the book can be returned to a Returns automat situated in the exterior wall or draught lobby.
2b) Yes, that´s correct.
3a) It is a machine. Please see examples at: http://www.pv-supa.fi/pages/index.php?id=22&pid=1
3b) The material returned to the returns hatch for the 24-hour returns on the outer wall of the building or in the draught lobby will go into a returns box from where it will be transferred to the returns automat room.
3c) The room is for sorting, packing and unpacking the library material. It is one big room. Daylight is not a requirement. The material-handling room handles daily thousands of books or other material arriving to or leaving from the library.
3d) From the Library collections storage there shall be a smooth connection to the Service and loading area and to the Library material handling as well as to the collections area. However, as not for lendable material, an immediate physical connection is not a requirement. See the competition programme 3.4.2, p. 61 and also the answer 3.47